Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Auckland is the base for a Field Service Engineering Technician with a growing technology company that works with manufacturers and food, beverage, packaging and automation businesses. The job is to install, service and support customers' coding, marking, laser and labelling equipment across New Zealand and the Pacific Island territories, including Fiji, Samoa and Tahiti, so regular travel comes with it.
Systems are advanced electro-mechanical production line equipment with an important software element. Work ranges from sole-charge installations and software integration to repairs, customer training and help desk support. The employer is an Accredited Employer with Immigration New Zealand, so sponsorship under the AEWV is possible. Applicants need immigration credentials to live and work in New Zealand, so the role suits people already in New Zealand.
Technicians stand out with specifics. List the coding, marking or labelling systems you have installed, your fault-finding work, any customer training you gave and your driver licence. Build AI CV can turn that technical record into a clear CV.
Key Responsibilities
- Take sole charge of installing advanced electronic and mechanical coding and vision systems on production lines, including the software control integrations
- Set up coding and labelling software solutions independently
- Use manuals, schematics, diagnostics and electrical principles to get installations done
- Train customers, and internal service and sales colleagues, in safe and correct operating procedures
- Back up customers and other field technicians with pre-sales, after-sales and help desk support
- Fix electrical and mechanical faults, from troubleshooting, parts replacement and wiring to modular components and software and firmware upgrades, and run scheduled follow-up service and maintenance that keeps downtime and production losses down
- Carry out Factory Acceptance Testing before shipment and production test runs at the customer's site, and keep stock movement and workflow records accurate and timely
Requirements & Eligibility
- A relevant university qualification
- At least 5 years installing and supporting industrial coding and labelling technologies and the software that controls them
- Proven fault-finding skills in integrating coding software with coding and marking equipment
- Able to work remotely and unsupervised, including outside normal hours on an on-call roster
- Holds a valid driver licence
- Immigration credentials to live and work in New Zealand
- A valid passport at all times
Apply: Apply by email · WhatsApp
Visa guide: The AEWV from Kenya: a Complete Guide