Customer Service / Groomer
Visa sponsorship
Sales & Marketing · Queenstown, New Zealand · Full-Time · $26 - $28/hr · Visa: Employer sponsored
A vehicle rental branch in Queenstown, New Zealand, wants a Customer Service / Groomer who is good with people and good with vehicles. The team helps business, commercial and recreational travellers choose from a wide range of transport, from short local hires to larger long-term contracts.
Calls, quotes, contracts and vehicle care make up the day, and everyone in this small, hardworking team helps wherever the branch needs it. The post is permanent and full time at 40 hours per week on a roster. Opening hours are 8.00am to 5.00pm Monday to Friday and until 1.00pm on Saturdays. The employer's first choice is a suitable, available NZ worker; as an Accredited Employer with Immigration NZ it can sponsor a candidate needing a work visa if no such appointment can be made.
Your CV should show your customer-facing work, your driving licence and any vehicle care experience. Applicants in Nairobi or Mombasa can tidy a rental counter CV with Build AI CV before applying.
Key Responsibilities
- Take calls and give customers sales advice and quotes
- Prepare contracts and complete transactions
- Arrange vehicle deliveries and pick-ups
- Handle office administration and keep customer accounts up to date
- Keep the branch's vehicles and rental fleet groomed to the highest standards, and carry out the compliance checks that are needed
- Spot repair and maintenance problems, escalate them and manage maintenance and damage as required
Requirements & Eligibility
- Full Class 1 Driver Licence, or overseas equivalent
- Basic to intermediate computer skills
- Previous customer-facing service work, ideally in vehicle rental though not essential
- Grooming experience is preferred but not essential
- Excellent customer service and communication, a confident phone manner, great attention to detail and excellent time management
Apply: Apply by email · WhatsApp
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